Sales terms and conditions

Sales terms and conditions

CANCELLATION TERMS AND CONDITIONS

In the box below you will find the amount that will be charged in the event of cancellation.

Your confirmation e-mail will include a link allowing you to cancel your booking. You can also cancel a booking online by returning to the "Online booking" page and clicking "Cancel a booking". Then, simply follow the onscreen instructions.

If your booking includes booking fees, please be advised that these cannot be reimbursed.

As soon as you realise you need to cancel, we advise you to do so as quickly as possible.

Cancellation fees

In case of cancellation, if you paid all or part of the booking online, this amount will be refunded after deducting the cancellation fees outlined below.

Cancellation fees for this date, per type:

As soon as booking is made, 100% of the booking amount is charged.

TAX

The rates shown include VAT. Stay tax and/or local tax may be charged at check-in.

CHECK-IN TIME / CHECK-OUT TIME

For check-in, you may arrive at reception/your apartment from the time shown below.

On the day of your check-out, you must leave the room/apartment no later than the time shown below. Staying in the room any later than this may result in you being charged an extra night.

We advise you to use the "Comments or additional information" box on the booking form to specify your estimated check-in time, especially if you think it may be late.

Check-in time from: 2:00 PM

Latest check-out time: 11:00 PM

PAYMENT AND CONFIRMATION OF THE BOOKING

In the box below, you will find the amount of money that you will need to pay in order to confirm and guarantee your booking.

Payment must be made with one of card below, via our secure online pages. Your credit card details will be encrypted with 128-bit SSL (Secured Socket Layer) technology. Your credit card details will never be transmitted over the internet without being encrypted.

• Visa

• Eurocard / Mastercard

• American Express

• Diners Club

Your account will be debited in the currency indicated in the box below.

List of three-letter abbreviations used for billing currencies (in alphabetical order):

• AUD Australian dollars

• CAD Canadian dollars

• CHF Swiss francs

• EUR Euro

• GBP British pounds sterling

• JPY Yen

• USD American dollar

Any extras (bar, telephone, etc.) not specifically stated as being included in the rate are to be paid on-site.

PAYMENT AND BILLING CURRENCY

100% excluding extras will be charged when the booking is made.

Your account will be debited in EUR